FAQ
What is your return policy?
We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications is not be possible.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
How long does shipping take?
Shipping Policy
We’re pleased to offer fast and reliable shipping across Canada, the U.S., and internationally.
- Canada & U.S.: Orders typically arrive within 7 to 14 business days.
- Flat rate for Canada: $6.99 (Free shipping on orders over $75)
- Flat rate for U.S.: $9.99 (Free shipping on orders over $100)
- International: Orders typically arrive within 14 to 21 business days.
- Flat rate: $22.99
Please note: Business days do not include weekends or holidays. Once your order ships, you’ll receive a confirmation email with tracking information. If you have any questions, feel free to contact us
Do you offer free shipping?
Yes! We offer free shipping for orders within Canada on purchases over $75, and for the U.S. on orders over $100. For all other orders, standard shipping rates apply. If you have any questions, don’t hesitate to reach out!
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.